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To start a conversation, simply click on the orange chat icon in the bottom right corner of your screen. Our team will respond to your inquiries in real time during the following service hours:

Monday, Tuesday, Thursday:     8:30 am – 4:00 pm
Wednesday:                                  8:30 am – 6:00 pm
Friday:                                            8:30 am – 2:00 pm

Outside of these hours, you may still leave a message in the chat along with your contact details. We will respond on the next business day.

You have an urgent request?

Feel free to call us at +49 931 31-85906 or speak to our staff at the information desk on site.

Do you have a more complex question or need support with your research?

You are welcome to schedule an individual consultation. In a videochat session, our research specialists will take the time to assist you with your specific needs.

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